Submitting an Employee Onboarding/Offboarding Request
To provide a streamlined on-boarding/off-boarding experience, it is requested that a support request be submitted for all newly hired or terminated employees that have had or will have access to network resources or computers.
New Employees
If a new employee is joining your organization and will need access to a computer, email, or network resources:
- Visit https://theitexperience.com/supportrequest
- Select Employee Onboarding as the request type
- Provide the new employee's full name, start date, position/department, and what access or equipment they will need
- Our team will provision all necessary accounts, equipment, and access prior to the employee's start date
- Visit https://theitexperience.com/supportrequest
- Select Employee Offboarding as the request type
- Provide the employee's full name, last day, and any specific instructions regarding their accounts or equipment
- Our team will disable all access and secure any company data as per your organization's policies
Terminated Employees
If an employee is leaving your organization:
For security purposes, please submit offboarding requests as soon as possible — ideally before or on the employee's last day.
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