Getting Started & Support
How to submit support requests, hardware/software requests, and onboarding.
- Submitting a Support Request
- Hardware Catalog & Lead Times
- Employee New Hire: Onboarding Request
- Employee Termination: What Gets De-provisioned and How Data Retention Works
- Employee Termination: Offboarding Request
- How We Support You: Hours, Response Times and How to Get Help
- New Employee? Your First-Day IT Checklist
- What Your Managed IT Support Covers (and What It Doesn't)
- How to Return Company Equipment
- Submitting an Employee Onboarding/Offboarding Request
- Equipment Disposal & Recycling: Reuse, Data Security and Fees
- Approved Software List
- Submitting a Hardware or Software Request