Restarting Printer Services

Updated Apr 14, 2026 4 views 1 min read

In an instance where you are unable to print to one or more printers, it's highly recommended to restart your computer as the first step to resolve your issue.

In the rare case that restarting your system does not fully resolve your issue or you cannot restart at this given time, you can initiate a printer services refresh directly from our support app:

  1. In the bottom right of your taskbar (near the clock), click on our Support Agent icon and select "Restart Printer Services"

  • You may need to show hidden icons by clicking ^ near the clock to show your Support Agent icon

2. Once you see the message "Printer Services Successfully Restarted", please wait 30 seconds and try to print again

If you are still unable to print after restarting your computer and system printer services, please power cycle the printer by removing the power cable for 30 seconds and then plugging it back in. The printer can take 2–3 minutes to fully initialize and begin accepting print jobs.

If the above procedures do not resolve your issue, please submit a support request for us to assist.

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