Clearing Web Browser Cache

In certain instances, websites may fail to load images/attachments or experience longer than normal loading times. To resolve these issues, you can clear your web browser's cache.

Microsoft Edge

1. In the Edge address bar, enter in or copy the following text: edge://settings/clearBrowserData
2. Change "Time Range" to "All time"
3. Select all options except "Passwords and other sign-in data"
4. Select "Clear data"
5. Close and reopen your browser for changes to take effect
You may be prompted to log back into websites/applications. This is normal and by design as you will need to reauthenticate.

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Google Chrome

6. In the Chrome address bar, enter in or copy the following text: chrome://settings/clearBrowserData
7. Ensure "Advanced" is selected
8. Change "Time Range" to "All time"
9. Select all options except "Passwords and other sign-in data"
10. Select "Clear data"
11. Close and reopen your browser for changes to take effect