How to Return Company Equipment

Updated 2h ago 3 views 3 min read
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In This Article

All company equipment assigned to you is expected to be returned to IT upon request or at the end of your employment with your organization. Returning equipment promptly protects company data and allows devices to be securely prepared for their next user. This article explains what needs to be returned and the ways you can return it.

In Short

  • Return: all serialized assets, including laptops, desktops, monitors, docking stations, tablets and mobile devices
  • Not required: accessories such as mice, keyboards, cables and headsets
  • How: leave your equipment with your direct supervisor (leader) or Human Resources, or, if you work remotely in the United States, request a return shipping label

What Needs to Be Returned

Serialized assets are equipment tracked by serial number. Every serialized asset assigned to you must be returned. Accessories are not expected back.

Must be returned

  • Laptops
  • Desktop computers
  • Monitors
  • Docking stations
  • Tablets
  • Mobile devices
  • Any other serialized asset

Not required

  • Mice
  • Keyboards
  • Cables
  • Headsets
  • Other similar accessories
Not sure about an item? Ask your supervisor or IT before you hand in or ship your equipment.

How to Return Your Equipment

In Person

Leave your equipment with your direct supervisor (leader) or with Human Resources.

Remote Employees (US Only)

If you work remotely within the United States, you can request a UPS return shipping label. Please note that if you elect to request a return label, the cost of the label will be billed back to your employer.

  1. Open the Return Shipping Label request form.
  2. Enter your return shipping address. This can be your home or business address.
  3. Pack your equipment securely to avoid damage in transit, then enter the box's weight (in pounds) and dimensions (length x width x height, in inches).
  4. Enter your RMA number. If you do not have an RMA number, please contact your supervisor or IT for assistance.
  5. Read the label terms, check I accept the Terms and Conditions, and click Continue.
  6. Enter your contact information and click Submit Request.

Once your request is confirmed, a UPS Ground return label is emailed to the address you entered. Attach the label to your package and drop it off at any authorized UPS drop-off location.

Outside the United States? Return shipping labels are available for US addresses only. Please contact your supervisor or IT to arrange the return of your equipment.

Questions?

For any questions about returning equipment, please contact your supervisor or IT. You can reach IT by submitting a support request.

For managers: when an employee leaves your organization, please also submit an offboarding request. See Employee Termination: Offboarding Request.

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